Microlise have launched the hunt for the UK’s best truck driver. Now in its sixth year, this popular award initiative shortlists drivers by analysing a year’s worth of Microlise telematics performance data to reveal the most talented short, medium and long distance drivers. The coveted top slot of Driver of the Year will formally be announced at the Microlise Transport Conference on 20th May 2020.
The awards process begins with the Microlise Data Science team, who will analyse in excess of 225,000 drivers’ telematics records from 2019. Data will be anonymised with company, contract and driver personal identification information removed. In this way, the process, which was initially developed in conjunction with The University of Nottingham’s Advanced Data Analytics Centre, will identify the best performing drivers.
Five additional nomination-based categories – Young Driver, Most Improved, Lifetime Achievement, HGV Hero and Extra Mile are also open to the entire HGV community, regardless of whether Microlise telematics technology is used. Drivers and transport managers are invited to nominate their colleagues, employers are then asked to support the nomination and provide further qualitative evidence that may result in a driver being named as a winner.
An independent panel of industry experts will shortlist three drivers in each category and oversee the awards process. Chief Executive of the Road Haulage Association, Richard Burnett, Editor of Motor Transport, Steve Hobson, and retired Traffic Commissioner for Scotland, Joan Aitken will be among this year’s judges.
Shortlisted drivers across all categories will win a track day and will be guests at a special awards evening prior to the Microlise Transport Conference on 20 May. The Microlise Driver of the Year will receive their award at the Conference itself in front of a packed house of over 1,200 delegates.
“These are the most comprehensive awards for drivers of heavy commercial vehicles. Our data science team uses the latest technology to evaluate data from hundreds of thousands of anonymous drivers, to help us to understand who is the country’s best driver,” said Bob Harbey, Executive Director at Microlise. “This is one of our favourite projects in the year as it allows us to recognise and celebrate the tremendous contribution drivers make to the transport industry and to our economy as a whole.”
Bibby Distribution driver, Mark Field, beat off stiff competition in 2019 to win the Microlise Driver of the Year Award and also won the short distance category, featuring drivers who regularly undertake journeys of up to 30,000 miles each year.
Nominations can be made at the Microlise Driver of the Year Award website on or before 14 February 2020.
The ceremony took place today at Microlise’s global headquarters in Eastwood, in front of staff and special guests including the Chairman of Nottinghamshire County Council Cllr Sue Saddington, the Mayor of the Borough of Broxtowe Cllr Derek Burnett BEM and Eastwood Cllr Tony Harper.
Microlise, one of Europe’s largest telematics and transport management solutions providers, was named a winner in the annual Queen’s Award for Enterprise earlier this year. The awards are the UK’s most prestigious business awards, recognising and celebrating business excellence across the UK.
The accolade for International Trade has been awarded to Microlise for its outstanding results in exporting.
A major business objective over the last three years for Microlise has been to grow and sell directly to international customers. The company is achieving this via new offices established in France, India and Australia.
At the same time, Microlise is also working closely with existing domestic customers to help them to be more successful internationally. This has been achieved in a number of territories, for example delivering transport telematics services to Tesco in Thailand and JCB operating in more than 180 countries worldwide.
Microlise designs, develops and creates technology which captures data and creates compelling information about vehicle usage to aid with driver, journey and delivery management. These software and hardware products help fleets to reduce the cost and environmental impact of their fleet operations while helping transport service providers and retailers to deliver an excellent customer experience.
Speaking after the ceremony Nadeem said: “It has been an honour to have welcomed such esteemed guests to Microlise for the presentation. I would like to take this opportunity to thank the Microlise team for their efforts in helping us to realise strong international growth over the last three years. We’ve been able to double net profit in export markets in that time and continue to look to the future with optimism.”
An inaugural Queen’s Award winner, Microlise is a pioneer of logistics and telematics technology and has been delivering enterprise grade solutions to the road transport sector since 1999. The company works with two of Europe’s leading truck manufacturers, as well as Tata Motors in India and JCB.
Microlise telematics, journey management and proof of delivery products help its customers reduce costs and the environmental impact of their fleet operations. This is achieved by maximising vehicle utilisation, increasing operational efficiency and improving economy and safety; whilst helping to deliver the very best customer experience by providing real-time visibility of the fleet against schedule.
An award-winning privately owned business based in Nottingham in the UK, Microlise invests significantly in research and development annually to ensure its solutions continue to be underpinned by market-leading technology. In 2018 Microlise won the Queen’s Award for Enterprise – International Trade.
According to the 2017 league table of Top Ten Most Stolen and Recovered Vehicles, from TRACKER (part of the Tantalum Corporation), London is still the top region where cars are most stolen and recovered. For the second year in a row, Essex is in second place, whilst Greater Manchester moves from seventh place in 2016, back up to third in 2017.
The most popular car for thieves in London was the Mercedes Benz C Class, which is not surprising given the C Class came ninth in the overall best-selling cars list in 2016 and 2017 and continues to hold this position in 2018.
In Essex it was the BMW X5 that was most commonly stolen and recovered in 2017 and in Greater Manchester it was the Range Rover Sport. The most expensive car stolen in London was a Rolls Royce Phantom worth around £120k. However, the average value of stolen vehicles has remained relatively static from 2016 to 2017, increasing slightly from £16,436 in 2016 to £16,977.26 last year.
TRACKER saw a 5% year-on-year increase in vehicle thefts and recoveries in 2017, with the total value of vehicles stolen recovered exceeding 12.5 million. There has been an overall 30% increase in the number of stolen vehicles recovered by TRACKER since 2014.
Andy Barrs, Head of Police Liaison at TRACKER (part of the Tantalum Corporation) says, “Whilst London remains the theft and recovery hot spot for the sixth year running, the Capital isn’t the only place where car owners need to be vigilant. Cambridgeshire, Sussex and Nottinghamshire all entered the top 10 regions for the first time this year, as thieves find fresh pickings in different areas.
“80% of all vehicles stolen and recovered by TRACKER in 2017 were stolen without using the owner’s keys, quite a significant increase from the 66% stolen by this means in 2016. Of course, a TRACKER device won’t prevent your vehicle from being stolen, but if it is, it will significantly increase the chances of the vehicle being recovered quickly and returned by the police.
“We have a unique partnership with UK police forces and 2017 saw our technology assist officers to make 47 arrests. Together, TRACKER, car owners and the police are closing in on criminals and clamping down on vehicle theft.”
TRACKER’S TOP TEN REGIONS WHERE CARS ARE STOLEN AND RECOVERED
3. Manchester/Greater Manchester
4. West Midlands
6. West Yorkshire
10. South Yorkshire/Nottinghamshire
3. West Midlands
IoT M2M connectivity specialist Eseye has partnered with Burkard, designers and builders of air samplers for agricultural research since 1953, to harness the power of the IoT. Burkard has developed a piece of real-time pathogen monitoring equipment to predict and provide an early warning system of crop disease risk. The collaboration with Eseye and its AnyNet Secure™ SIM and technology, delivers highly secure and reliable global cellular network data through its AnyNet Secure™ SIM, and provides automatic routing onto up to 440 cellular operators in 190 countries and links seamlessly to the AWS Cloud.
Increasing the world’s food supply is a major issue, crop diseases can have a devastating humanitarian and economic impact and with sustained global population growth it is estimated that by 2050, a 70 per cent increase in food production is required to ensure the world is fed. Jeremy Potgieter, regional head, SADC, Eseye says that 20-40 per cent of crop losses are attributed to disease: “The accurate prediction and prevention of diseases is a vital area to address in the battle to enhance yields, and is now an area in which cellular IoT and the AWS Cloud is providing support to an innovative solution.”
Traditionally, the method of identifying signs of crop disease has been time-consuming, cumbersome and costly, involving research scientists assessing the contents of in-field samplers under a microscope. Preventative pesticide spraying is also used to protect crops from possible disease, with weather or planting dates informing decisions on the chemicals to be applied. This is less effective and more costly than targeted spraying, it may be detrimental to consumer health and the environment, and over time, sees pests and diseases becoming resistant to the treatment.
Burkard’s innovative product uses Eseye’s AnyNet Secure global cellular connectivity and AWS IoT to enable farmers to receive tailored information from their own fields, whenever they want it, and to have full control over that data.
Potgieter says that the Burkard Auto Sampler sits permanently within a farmer’s field remotely collecting DNA release and uses a LAMP assay to quantify airborne spores: “Crop data is transmitted, over-the-air via the AnyNet Secure SIM, back to the AWS Cloud where it is analysed and reported in a matter of minutes using AWS IoT Gateway tools, which do the mathematics behind the forecasting. Information is stored and presented back so farmers can see exactly which fields are at risk and act accordingly to treat the crops.”
Historically, for similar agricultural projects, Burkard used a general modem and SIM card to send texts to alert on potential crop risks. However, Burkard found this unresponsive because the lack of reliable connectivity across different locations resulted in the frequent need to change providers.
Stuart Wili, managing director at Burkard, says, “While working on a similar project a few years ago, we had to send operators out with mobile phones from as many different providers as possible to find out which had the best signal in certain fields. It was not only extremely inefficient but often connectivity was lost anyway. This time we knew we needed a reliable connectively solution to make the project a success.”
The AnyNet Secure™ SIM enhanced features also enable IoT devices to remotely and securely activate, provision, authenticate and certify devices or ‘things’, in field, over-the-air. Integration with AWS Cloud Services, further simplifies project set up and deployment by reducing the need for investment in specialist in-house infrastructure and development resources. By adding AWS’ software tools and cloud the business establishes the means to simply and quickly analyse data and to scale instantly and securely, on demand.
Wili says: “With the AnyNet Secure SIM, farmers don’t need to rely on single local network coverage, which often can’t be guaranteed. Instead they can be assured accurate data from the field is being securely and accurately transmitted back to the server, without any concern over connectivity, the AnyNet Secure SIM will utilise any and all connectivity available. Farmers can completely trust the system data will forewarn about any potential issues with their crops, they can then act quickly to resolve them.”
The module deployed, an Eseye Hera 604 with add-on logger functionality, can store all data and publish to AWS as required, ensuring there is no loss of information. A key challenge to the solution is to deliver secure and resilient connectivity, otherwise the farmers’ data will be void.
Wili explains, “We are finally giving farmers an answer to their concerns over the ramifications of crop disease. This not only provides peace of mind, but the solution also supports the environment and saves precious time, resources and ultimately money. Looking to the future, we plan to roll out the technology across the globe, particularly in developing countries, where the importance of farming is far higher, and therefore the need to prevent disease to ensure a healthy crop is even greater.”
Paul Marshall, Chief Customer Officer at Eseye, says, “Eseye’s work with Burkard and AWS is a prime example of the range of economic, social and environmental benefits which can be reaped through IoT. By using AnyNet and AWS solutions, the agricultural industry can harness the knowledge and foresight from accurate data in making informed decisions. We are delighted to be part of this project and look forward to seeing the benefits rolled out across the globe.”
But, since adopting the Lytx DriveCam Video Telematics Programme, near collisions have decreased 57 percent for Ensign Bus.
The Lytx DriveCam safety programme is a comprehensive video telematics solution that combines video capture of road incidents such as hard braking or sudden swerving, data analysis of those incidents, and personalised coaching insights to enable fleet managers to improve driving behaviour to help prevent those incidents. The net result is reductions of collision-related costs by up to 80 percent.
Reversing Upward Trends in Insurance Claims
Ensign Bus Company’s Driver Training and Standards Manager Mark Turner-Monk is responsible for developing and driving forward the company’s Lytx programme. Ensign’s directors searched for a solution to improve the already good, safe driving behaviour of their operators. As an award-winning medium-size bus operator in the UK, it was important to Ensign to further reduce the potential risks of operating their growing fleet on some of the most congested roads in the UK.
“Insurance costs are rising in our industry,” said Turner-Monk. “Insurance claims in general are on the rise with more and more alleged accidents and passenger falls. Our policy premiums were going through the roof and we had to demonstrate to our insurance company that we were doing everything we could to limit our exposure to claims.”
Ensign first installed a telematics solution which produced what Turner-Monk called mountains of useless data. “It would tell us there was a hard brake incident at, say, 9:55 on Tuesday. But, what happened? We hadn’t a clue. How do you take action based on raw data alone? We needed to know the root cause to attempt to prevent it from happening again. As Driving Standards Manager, I need to know who was driving, where they were, and what had happened inside and outside the bus immediately before and during the incident. The raw telematics data system just didn’t give me the information that I needed to help my drivers understand and improve their driving.”
It wasn’t until they installed the Lytx DriveCam programme that they were able to pinpoint the drivers who represented the most risk, and help them improve their safe driving behaviour.
“DriveCam is a training tool, not a disciplinary tool,” said Turner-Monk. “We look after our drivers – they’re individuals, not numbers. We want them to arrive home safely and to be able to put food on the table for their families. We’re helping them protect their livelihoods by becoming better drivers. The Lytx DriveCam video is the first step in our extensive training programme.”
Showing Both What Happened and Why It Happened
The DriveCam video, Turner-Monk said, tells both what happened and more importantly, why it happened. “You can take action on the why – now we don’t have to fight through mountains of irrelevant data to find what happened and the associated risks,” he said. By coaching drivers with specific data-backed insights, Ensign Bus Company reduced its overall coachable driving events by 54 percent.
It’s also helped them take pre-emptive action with local officials to fix traffic trouble spots. Turner-Monk described one road junction with a dedicated bus lane separate from the adjacent consumer vehicle lane that presented a problem for drivers. It was by reviewing the DriveCam footage that Ensign had the proof it needed to tackle the problem.
“The sensors on the light were faulty, clearing the other lane too early, before our bus could make it through the junction,” he said. “Within the first week of having the DriveCam system, we had two incidents at that junction. We were able to take the video to the local authority who could see for themselves that the sensors weren’t working properly. That’s the value of the video! We could see it wasn’t a driver issue at all. It saved us so much hassle from collisions that would have otherwise taken place at that spot.”
Turner-Monk also appreciates the speed with which DriveCam data and video are delivered. Once captured, clips are uploaded and analysed by reviewers, who then deliver the clips along with coaching insights to a web-based workspace. “We know quickly what happened and why. We can identify and address the issue and get on with coaching the driver concerned,” he said, adding that the ability to coach drivers using a tablet further enhances the speed of event resolution.
Their insurance company also likes the programme, and they’ve seen claims-related events with passengers drop by one-third, he said. “They like what’s happening – we’re moving in the right direction.” The video footage and telematics data is playing an increasing roll in dispute resolution and claim handling by Ensign Bus Company’s underwriters.
An additional benefit to the DriveCam programme, Turner-Monk said, is the ability to identify and recognise good drivers. “We’ve had one driver who’s never triggered a coachable event, despite long shifts, a myriad of different buses and driving ALL our different routes,” he said. “He’s a model to the company.”
At Lytx® we harness the power of data to change human behaviour and help good companies become even better. Our flagship product, Lytx DriveCam® sets the standard for driver safety in the industries we serve. We protect more than 2,200 commercial and government fleet clients worldwide who drive billions of miles. We enable our clients to realise significant ROI by lowering operating and insurance costs, while achieving greater efficiency and compliance. Most of all, we strive to help save lives – on our roads and in our communities, every day. Lytx has offices in the UK and is privately held and headquartered in San Diego. For more information, visit www.lytx.com, @LytxUK on Twitter, or on our YouTube channel.
Cooltrax’s suite of products, powered by the KORE network, track the location of refrigerated trailers and perishable products. Their solutions also monitor all performance aspects of refrigerator units, delivering independent temperature monitoring using combined telemetry and wireless technologies. Cooltrax solutions monitor the temperature in real time in cold storage warehouses, retail and food-service refrigeration units and other climate controlled facilities using wireless tags and readers. For cold chain fleets, as well as fixed assets, it’s imperative to have up-to-date information on temperature, location and functionality to avoid possible food safety issues and the loss of product due to spoiling.
KORE enables all Cooltrax solutions and products to deliver real-time business intelligence to supply chain managers through a single, web-based interface, 24/7, from anywhere in the world. The Cooltrax Business Intelligence platform allows for customized real-time and scheduled reporting on event-based conditions including geocode/fence activity, door opening activity, temperature monitoring point variations and a variety of other events, allowing for constant control and overview of assets and environmental performance within the cold chain.
“With the 2G sunset and eventual discontinuation of 3G, it’s imperative that our solutions operate at the highest level. KORE’s LTE offering enables us to deliver the service our customers demand,” said Chris Hughes, president, Cooltrax. “KORE has been an invaluable partner in enabling service provider certification for our solutions. Our customers need real-time information on temperatures, locations and overall cold chain asset visibility and performance and KORE allows us to provide that information seamlessly.”
“Secure, managed connectivity is a critical element in cold chain management,” said Alex Brisbourne, CEO, KORE. “Our longstanding relationship with Cooltrax has focused on supporting their in-service business goals, which demand the long-term service assurance of LTE services provided by KORE over its global hub and helps provide critical solutions for cold chain businesses to ensure high standards and safe delivery to their customers.”
To learn more about how KORE can help you with device certification and your secure, managed fleet tracking connectivity needs, please visit http://www.koretelematics.com.
KORE provides the people, expertise and technology to support the many visions of the IoT, from the Inspiration of Things to the Innovation of Things to the Internet of Things. Founded in 2003, KORE quickly rose to become the world’s largest managed network services provider specializing in Internet of Things (IoT) and Machine to Machine (M2M) communications. Today, KORE is a global leader in software service and platforms that power the IoT, with millions of active on-network units. KORE is the brand powering other leading brands, including some of the world’s largest enterprise customers. KORE’s singular customer-centric focus is to identify and develop solutions that help clients realize IoT innovations and accelerate time-to-market schedules. KORE has over 350 people who serve customers in 110 countries, empowering new business models and opportunities to monetize the IoT. KORE: the people powering IoT. For more information, visit www.korewireless.com, read the KORE blog and connect with KORE on LinkedIn, Google+, Facebook,Twitter, YouTube and Vimeo.
Cooltrax brings unique value and confidence to its customers by providing comprehensive wireless temperature monitoring, GPS-based asset tracking, and web-enabled business intelligence tools to better manage and control the physical quality and informational integrity of their cold chain operations. For additional information, please visit the Cooltrax website at www.cooltrax.com.
Octo Telematics Launches New Internet of Things Insurance Platform
The Next Generation Platform allows for complete flexibility in the selection of sensors, analysis and output of data for all insurance and automotive services
It will enable accelerated growth in the global auto insurance market and facilitate expansion into future adjacent insurance and automotive markets
Octo Telematics, a leading global provider of telematics and data analytics solutions for the auto insurance industry, today announced that it has launched its Next Generation Platform (NGP), a business and technology investment of more than $40 million. The platform provides open access and seamless integration of any Application Platform Interface (API), as well as a fully-modular insurance telematics structure, affording flexibility through mix-and-match service selection. The development of the platform as an IOT ecosystem, provides innovators with the scope and ability to meet the rapidly growing global demand for User-Based Insurance (UBI), that is predicted to reach 93m global policies by 2020.
Building on its best-in-industry telematics software, Octo’s NGP can take data from any sensor through its IoT hub, analyse it to deliver multidimensional analytics, and provide real-time data services to support a full digital transformation of the policyholder experience. In addition to core telematics services such as driver behaviour scoring, and crash and claims analysis, these new capabilities provide better risk analytics for insurance, OEM, and long term rental and fleet partners.
Developed with support from Salesforce, Software AG, SAS and SAP, as well as consulting firms Deloitte and Capgemini, the NGP represents a transformation of the industry’s current software platforms. The NGP was built to boost the potential of IoT and digital insurance disruption; giving companies of all scale the solution to build a complete new customer experience for policyholders and transform other insurance verticals besides auto – like home, pet, health and on-demand insurance.
“This is an important business investment, continuing the company’s 15-year history as one of the pioneers in the global telematics industry,” said Octo Telematics’ CEO, Fabio Sbianchi. “The Next Generation Platform will help us meet the growing demand from our current insurance partners, as well as making new customer acquisition faster, more efficient and open up opportunities for any system integration partners, from budding start-ups to the largest multi-national insurers.”
The development of the platform was led by Gianfranco Giannella, Chief Operating Officer at Octo, who commented, “The Next Generation Platform is a truly unique offering, merging the flexibility and openness of a horizontal IoT framework with the go-to-market readiness of vertical-Business Applications . Therefore, providing current and prospective partners the best of both worlds and democratizing access to valuable data analytics to drive further innovation of services for the insurance industry.”
Commenting on the new platform, Software AG CTO Dr. Wolfram Jost noted that, “The magnitude of Octo’s IoT vision is breath taking and working with Octo’s team in utilizing, extending and further developing our IoT software portfolio has been co-innovation at its best. This is the perfect way to partner in developing new digital IoT services: deep industry expertise from Octo combined with Software AG’s leading edge technology – together delivering a huge competitive advantage to customers and revolutionizing their businesses.”
The impacts of the platform are being felt now and will be even more so as autonomous cars move onto our roads. Insurers have previously utilized telematics to provide services such as UBI policies, moving forward through the NGP, it will also allow for greater integration of data coming directly from connected cars and enable a growing number of other third-party services such as tolling and traffic information. The technology is and will continue to be instrumental in providing the crash analysis needed to determine liability and better assess driver premiums, and also help reduce insurance fraud and streamline the claims process substantially.
The Next Generation Platform is currently live and fully operational, and will serve both current and prospective Octo customers for the foreseeable future. A webinar with additional details on the Next Generation platform will be held by GigaOM at 11:00 AM CDT/5pm BST on 12 July 2017. Additional details on the webinar are available here: https://gigaom.com/event/the-importance-of-telematics-in-an-iot-world/.
Source: Octo Telematics
Early results from a new study commissioned by FIA Region I states that most car data can be linked to a user and, therefore, should be treated as personal data.
The study examined how existing and upcoming EU legislation on data protection and liability could apply to vehicle data. It clearly dismisses the attempts to categorise data according to its technical or non-technical nature, as currently proposed by vehicle manufacturers. Data does not automatically lose relevance in terms of privacy because of its technical nature. For instance, technical information regarding a low oil gauge of a specific vehicle is linked to an identifiable customer, it directly relates to this person.
The General Data Protection Regulation, expected to enter into force from May 2018, introduces the concept of data portability, intended to allow users to transfer their personal data to a third party upon request. This provision was drafted to ensure competition. However, data protection legislation alone may not be sufficient to ensure competition as there remain concerns over the latency and quality of the data to be provided.
he study also explores whether liability obligations grant a right to access data to manufacturers. Neither the product liability Directive nor the produce safety Directive oblige manufacturers to permanently monitor data once the vehicles are on the road. If such processing of data was needed, it must be based on consumer consent. Data should also be equally shared with component manufacturers.
The initial findings from the study were presented as part of a European Commission workshop on access to data. The study was carried out by the legal consultancy Osborne Clarke in 2017. The full study will be published in the coming weeks.
Zubie, a leading connected-car platform and telematics provider, today took another step forward in delivering on the promise of the connected car, announcing its partnership with RepairPal®, the place to find high-quality, trustworthy auto repair shops.
Through the integration with RepairPal, users of the Zubie app — fleet operators, consumers and others — will have unprecedented transparency into what the “check engine light” is indicating and what action to take. The app displays not only the cause of the warning light in simple language everyone can understand, but also the severity of the problem, and an estimated cost to fix. The app includes a list of RepairPal Certified shops in the area, making it simpler to quickly schedule an appointment with a reliable, fair-priced repair shop. The RepairPal Certified network currently has nearly 2,000 shops nationwide. The app removes the unknown from dealing with car repairs — an ongoing source of car ownership frustration — making it easier than ever for Zubie customers to manage their vehicle repairs and get the help they need, when they need it.
“Together with RepairPal, we are bringing an unforeseen level of transparency to the service and repair experience for vehicle owners,” said Zubie CEO Gary Tucker. “This is just one more way that Zubie is able to make driving safer and worry-free for all of our customers.”
“Zubie’s technology is able to link customers with the RepairPal Certified network, getting them the assistance they need, when they need it most,” said Art Shaw, RepairPal CEO. “This is a powerful integration of leading technologies that can connect customers with a repair shop they can trust.”
Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance and fleet industries, as well as consumers and small businesses. The company, formed in 2012, is headquartered in Minneapolis, Minnesota, with its business operations in Charleston, South Carolina. Zubie was the winner of the “2015 Best Insurance Telematics Product” award from TU Automotive, and the 2016 Tech CARS award for “Best OBDII Device with Software and Services” from Auto Connected Car. Visit Zubie.com for more information.
RepairPal’s mission is to help consumers find the best auto repair shops that employ highly trained technicians, and to get fair prices for auto repair. Launched in 2007, RepairPal is the web’s most popular site for auto repair, and also the largest network of independent auto repair shops. All RepairPal Certified shops are pre-screened for quality, tools, training, and a commitment to honor the price guidelines set by RepairPal’s Fair Price Estimator©. RepairPal’s patented estimator shows consumers the fair price range for their repair in their neighborhood.