Tag Archives: Moovel

moovel Powers Landmark Mobile Smart Card Account Management Platform


Hop Fastpass™, powered by moovel, provides Portland-area riders with the ease of tap-and-pay contactless technology that can be conveniently managed from a smartphone

moovel North America, the leading provider of public transit mobile ticketing and fare validation solutions, today announced the availability of Hop Fastpass™, a mobile smart card account management system that allows transit riders in the Portland-Vancouver region to use contactless, cloud-based payment technology to pay for trips on TriMet and C-TRAN buses, Portland Streetcar, MAX Light Rail, WES Commuter Rail and C-TRAN Vine.

Hop Fastpass is the second mobile smart card account management platform in the country, and the first on the West Coast. Both were created by moovel and combine the power of mobile account management with contactless payment technology. Riders can reload their Hop Fastpass cards from their mobile device and enjoy the benefits of mobile digital account management, such as daily and monthly fare capping, stored value, auto-load, and loss prevention. moovel technology also powers the Hop Inspector application system, which enables transit police and fare inspectors to instantly confirm mobile ticket and Hop card payments.

“TriMet is committed to ensuring the best user experience for all our riders, whether they are taking the streetcar, train, or bus. Hop Fastpass makes it faster and easier to use transit by simply tapping every time a rider boards,” said Tim McHugh, chief information officer at TriMet. “We’re excited to continue our relationship with moovel and look to build on the great success we have already achieved together.”

Hop Fastpass users will enjoy the following smart card account management benefits:

  • Daily and monthly ride savings (fare capping) – Riders get the savings of a day or month pass without the upfront cost with automatic fare caps. Once they use the Hop card or smartphone app for two trips—more than 2½ hours apart—in one day and earn a day pass, the rest of that day’s rides are free. When riders reach the cost of a month pass, the rest of the rides that month are free.
  • Auto-Load & Mobile Purchasing Capabilities – Passengers can load value or schedule automated stored value top-ups on their moovel powered Hop Fastpass App, the Hop Fastpass website, or the Hop Fastpass hotline. Payment options are also available at more than 100 retail locations. In the spring of 2018, Hop Fastpass cards and reloading will be available in more than 500 retail outlets.
  • Loss Prevention & Account Management – Hop Fastpass users can log into the Hop Fastpass app or website to manage multiple cards at-a-glance for their family or a group, see trip and transaction history and deactivate/reactivate a lost or stolen card.
  • Closed and Open Loop Payment Enablement – Hop Fastpass riders simply tap their card to a fare reader every time they board or transfer to draw from closed loop stored value. Coming soon, riders can also pay their fare with Android Pay, Samsung Pay and Apple Pay directly from their smartphone.
  • Fare Inspection – moovel’s Hop Inspector system allows fare inspection personnel and transit police to verify a rider’s valid fare payment using Hop Fastpass cards, smartphone with mobile wallets connected to bank cards, QR codes from the TriMet Tickets app and limited use Hop tickets.

“I am proud of moovel’s accomplishment as the first- and second- to market with mobile smart card account management technology for public transit. Hop Fastpass combines the power of our award-winning mobile ticketing app with advanced tap-and-pay contactless technology,” said Nat Parker, CEO of moovel North America. “Fare systems must evolve alongside rider preferences and technology innovation. Our devotion to both is why riders around the world use moovel apps to book and pay for one mobility service every two seconds.”

Hop Fastpass is the most recent technology innovation amongst the long time public-private transit innovation partners. In 2012, moovel built the TriMet Tickets app, which won an AdWheel award in 2014 from the American Public Transit Association.

About TriMet
TriMet provides bus, light rail and commuter rail service in the Portland, Oregon region. Our transportation options connect people with their community, while easing traffic congestion and reducing air pollution — making our region a better place to live.

About moovel N.A.
moovel N.A. LLC, a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. moovel is the leading North American provider of mobile ticketing applications that allow riders to book and pay for public transit tickets via their smartphone. Led by CEO Nat Parker, moovel is headquartered in Portland, OR. For more information, please visit www.moovel-transit.com/en.

About moovel N.A.
moovel N.A. LLC, a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. moovel is the leading North American provider of mobile ticketing applications that allow riders to book and pay for public transit tickets via their smartphone. Led by CEO Nat Parker, moovel is headquartered in Portland, OR. For more information, please visit www.moovel-transit.com/en.

moovel Group GmbH, was founded by Daimler AG, the maker of Mercedes-Benz, with the global mission to find solutions for the disconnected and ever-changing state of urban transportation and to discover how new technologies will affect the way we’ll move tomorrow. Being a part of Daimler Financial Services AG, moovel Group GmbH is headquartered in Stuttgart, Germany, and led by Global CEO Jörg Lamparter. For more information, please visit www.moovel-group.com.

Source: Moovel

Moovel Helps Hamburg’s Transport System To Become Fully Integrated

One-stop-shop for urban mobility in Hamburg: book and pay for journeys with car2go, Flinkster, mytaxi, Deutsche Bahn and from now on also public transport (HVV) directly in the moovel app
  • In Hamburg, moovel now makes it possible to book and pay for online tickets for Hamburg Transport Association (Hamburger Verkehrsverbund – HVV) directly in the app, in addition to car2go, Flinkster, mytaxi and Deutsche Bahn journeys
  • Hamburg is the first German city of over a million inhabitants with a one-stop-shop for urban mobility
  • HVV CEO and moovel Group CEO present the latest version of the mobility app in the Hanseatic city  
Hamburg – With the full integration of online tickets for local public transport in Hamburg, moovel is offering a one-stop-shop for urban mobility: from now on, it is possible to book and pay for journeys by the transport modes within Hamburg Transport Associationdirectly and conveniently via the moovel app.
At the presentation of the latest generation of the moovel app, the CEO of Hamburg Transport Association, Lutz Aigner, said: “We believe that further sales channels in the form of external mobility platforms are a useful addition to our wide variety of services. The sale of HVV tickets via the new moovel app is therefore an interesting option, not least for passengers from out of town.”
Jörg Lamparter, moovel Group GmbH CEO: “Hamburg Transport Association is a key partner and the backbone of mobility in Hamburg, along with the buses, subway, suburban railway, ferries and regional trains. We are delighted that, in partnership with HVV, we can demonstrate just how much easier smartphones can make our mobility in cities. Our one-stop-shop for urban mobility is the only one of its kind in the world.”
Search for, book and pay for mobility with a single app
The mobility app from the wholly owned Daimler subsidiary shows users the best route to their destination: the free iOS and Android mobility app combines local public transport, the car-sharing providers car2go and Flinkster, mytaxi, Taxi-Ruf, rental bicycles and Deutsche Bahn. Using the moovel app, car2go, Flinkster, mytaxi and Deutsche Bahn can be booked and paid for simply and directly throughout Germany. In Hamburg, single, day and group HVV tickets are now also available – the booking and payment of the HVV tickets in the moovel app is so easy: if a connection search is carried out in the moovel search function, the app proposes the purchase of the appropriate HVV single ticket for the desired journey and shows day and group tickets as further options. Consequently, the user is already mobile after just two clicks. The tickets are then provided in the app and can be called up as necessary. The billing between moovel and HVV takes place in the background without any further login procedure for the customer.
Based in Hamburg: moovel development team and lead agency JvM/Elbe
On October 1, 2015, the business operations of the moovel mobility platform were transferred to a new, independent company – moovel Group GmbH. The company’s headquarters are in Stuttgart. The company opened a development center in Hamburg in 2015: the team of fifteen in the Hanseatic city is responsible within the moovel development network for all user account and payment functions – from the database to the app. Hamburg is also home to moovel’s new lead agency: Jung von Matt/Elbe. The creative agency has developed an integrated communication concept for the moovel app. The new campaign is set to launch at the end of April. Altogether, 110 people work for moovel Group GmbH in Germany. The same number of people work for moovel North America, which arose on April 14, 2016, from the merger of the two US subsidiaries RideScout (Austin) and GlobeSherpa (Portland).
Source: Daimler