Tag Archives: Mercedes-Benz

Mercedes-Benz combines electricity and hydrogen in EQ Power

Generation EQ, Exterieur, Studio  Generation EQ, exterior, studio

GLC F-CELL goes into preproduction: world’s first electric vehicle with fuel-cell/battery powertrain

At this year’s IAA International Motor Show in Frankfurt, Mercedes-Benz is presenting preproduction models of the new Mercedes-Benz GLC F-CELL as the next milestone on the road to emission-free driving. Under the technology designation EQ Power, the latest electric model (destined for subsequent series production) is set to combine innovative fuel-cell and battery technology in the form of a plug-in hybrid: in addition to hydrogen, the all-electric variant of the popular SUV will also run on electricity. Intelligent interplay between battery and fuel cell, along with short refueling times, will in future make the GLC F-CELL a vehicle of high everyday practicality and also suitable for long-distance motoring. With 4.4 kg of hydrogen on board, the preproduction model produces enough energy for a range of up to 437* km in the NEDC. F-CELL drivers will also benefit from a range of up to 49 km in the NEDC thanks to the large lithium-ion battery. An output of 147 kW guarantees both dynamic performance and locally zero emissions driving pleasure. In unveiling the preproduction vehicles of the Mercedes-Benz GLC F-CELL, Daimler is taking another important step as part of its systematic “CASE” strategy.

Ola Källenius, Member of the Board of Management of Daimler AG, responsible for Group Research & Mercedes-Benz Cars Development, emphasizes: “Our many years of experience with fuel-cell technology pay dividends in the new GLC F-CELL: its long electric range, short refueling times and everyday practicality of an SUV will make it the perfect vehicle. This is made possible by the compact construction of our fuel-cell system. Another genuine world first is the combination with a large additional lithium-ion battery, which can be conveniently charged using plug-in technology.”

Fuel-cell technology is a firm element of Daimler’s powertrain strategy. Under the EQ product brand, the company is pooling its know-how related to intelligent electric mobility while offering a comprehensive e-mobility ecosystem of products, services, technologies and innovations. EQ is therefore a key part of the company’s strategy for the mobility of the future, known at Daimler as “CASE.” The four letters stand for the strategic future pillars of networking (Connected), autonomous driving (Autonomous), flexible use (Shared & Services) and electric drive systems (Electric), which are being systematically further developed and intelligently combined by the company. Between now and 2022, Daimler intends to bring out ten battery-electric vehicles, globally, with the GLC F-CELL representing an important landmark.

Unique: two electric energy sources

The vehicles unveiled at the IAA represent a world first in which a fuel-cell-operated electric car uses a lithium-ion battery as an additional energy source that can be externally charged by means of plug-in technology. Through intelligent interplay, the two energy sources drive the electric motor while offering locally zero emissions driving pleasure. The long range, short refueling time, an output of 197 hp and the latest generation of assistance systems with powertrain-specific features demonstrate, based on the models on show, that the GLC F-CELL will be a family-friendly electric vehicle of high everyday practicality.

For this world first, the Mercedes-Benz engineers cooperated closely with partners from the Daimler competence network to develop a completely new fuel-cell system. Compared with the B-Class F-CELL, which has been on the market since 2010, the overall drive system offers around 40 percent more output. The fuel-cell system is around 30 percent more compact than before, can for the first time be housed entirely in the engine compartment and is installed on the usual mounting points like a conventional engine. Also, the use of platinum in the fuel cell has been reduced by 90 percent. This conserves resources while lowering the system costs – with no compromises in terms of performance.

The lithium-ion battery in the preproduction vehicles on show has a gross capacity of 13.8 kWh and additionally serves as an energy source for the electric motor. For the first time, it can also be charged externally using plug-in technology. An intelligent operating strategy in combination with the fuel-cell/battery system offers maximum efficiency and comfort. Just like the drive motor, the powerful storage battery is space-savingly installed in the rear of the SUV. By means of the 7.2 kW on-board chargers, it can be conveniently charged from a standard household power socket, a wallbox or a public charging station. The charging time is around 1.5 hours if the full capacity is used.

Two carbon-fiber-encased tanks built into the vehicle floor hold around 4.4 kg of hydrogen. Thanks to globally standardized 700 bar tank technology, the supply of Daimler Communications, 70546 Stuttgart, Germany Mercedes-Benz – A Daimler Brand hydrogen can be replenished within just three minutes, which is about the same amount of time it takes to refuel a car with an internal combustion engine.

The F-CELL vehicles on show at the IAA are powered by an asynchronous machine with an output of 197 hp and a torque of 258 lb-ft. As the electric drive requires no propeller shaft, this makes room for one of the two hydrogen tanks, while the second tank is installed under the rear seat bench.

Coordinated: operating strategy with unique variety of combinations

Like the GLC Plug-in Hybrid, the fuel-cell variant comes with various operating modes and drive programs. The drive programs of the GLC F-CELL will include ECO, COMFORT and SPORT. ECO is optimized for low consumption. COMFORT is geared not only for comfort, but also provides ideal climate control. SPORT optimizes the hybrid powertrain for sporty performance.

While the drive programs change the behavior of the car and therefore the driving experience, the operating modes influence the interplay between fuel cell and high-voltage battery. The combination of drive programs with operating modes is presented for the first time in this form in a fuel-cell vehicle.

Freedom of choice: four operating modes HYBRID – F-CELL – BATTERY – CHARGE The innovative plug-in fuel-cell powertrain combines the advantages of both emission-free technologies and, thanks to its intelligent operating strategy, constantly ensures that the use of both energy sources is optimally adapted to the particular operating situation.

In HYBRID operating mode, the vehicle draws power from both energy sources. Power peaks are handled by the battery, while the fuel cell runs in the optimum efficiency range. The intelligent operating strategy means that the characteristics of both energy sources can be ideally exploited. In F-CELL mode, the state of charge of the high-voltage battery is kept constant by the energy from the fuel cell. Driving almost exclusively on hydrogen is the ideal mode if the intention is to keep the electric range in reserve for certain driving situations. Daimler Communications, 70546 Stuttgart, Germany Mercedes-Benz – A Daimler Brand In BATTERY mode, the GLC F-CELL runs all-electrically and is powered by the high-voltage battery. The fuel-cell system is not in operation. This is the ideal mode for short distances.

In CHARGE mode, charging the high-voltage battery has priority, for example in order to recharge the battery for the maximum overall range prior to refueling with hydrogen. This mode also creates power reserves for uphill or very dynamic driving.

In all operating modes, the system features an energy recovery function, which makes it possible to recover energy during braking or coasting and to store it in the battery.

Safety first: getting there safely Daimler applies extremely high safety standards in all its vehicles. This is true of both vehicles with a conventional internal combustion engine and also those with an alternative drive. This means that the vehicles comply with all legal standards and regulations. However, the internal safety requirements for Mercedes-Benz vehicles go one step further. The battery and all hydrogen-containing components are governed by particularly stringent safety standards typical of Mercedes. Alongside safety in the event of a crash, all Mercedes-Benz vehicles undergo additional component tests at system level that go far beyond the usual tests. The powertrain components and hydrogen tanks of the F-CELL preproduction vehicles are space-savingly and safely housed in the engine compartment as well as under the floor.

Like all Mercedes-Benz vehicles, the fuel-cell vehicles, too, are exemplary in terms of active and passive safety. With Active Distance Assist DISTRONIC, Lane Tracking Package with Blind Spot Assist and Active Lane Keeping Assist, Parking Package with 360° camera or COMAND with traffic sign recognition, the GLC F-CELL will come with safety and comfort built in as standard.

Self-assured: with the DNA of a genuine Mercedes The GLC F-CELL models on show at the IAA demonstrate the high expectations on a Mercedes-Benz and all Mercedes-Benz brand values in terms of comfort, sustainability, safety, quality and design. When it comes to loading capacity and occupant comfort, the electric SUV will offer excellent everyday practicality. The only differences will be a minimal step in the luggage compartment, familiar from the GLC Plug-in-Hybrid, and the slightly raised rear seat bench due to the Daimler Communications, 70546 Stuttgart, Germany Mercedes-Benz – A Daimler Brand positioning of the hydrogen tanks. Climate comfort in the GLC F-CELL will also be totally on a par with that in a conventional vehicle. Automatic air conditioning with pre-entry climate control as well as heated seats and mirrors are included as standard. At cooler temperatures, the vehicle will make energy-efficient use of the waste heat from the fuel cell in order to optimize the energy balance of the vehicle.

The series-production vehicle, like the preproduction models, will be equipped with coil springs on the front axle and with single-chamber air suspension with integral automatic level control on the rear axle. This means that, even when the vehicle is carrying a load, there is no change in spring travel on the rear axle, which guarantees balanced vibration characteristics with a virtually constant natural frequency of the body, including when the vehicle is loaded. Unmistakable: Touches in the style of EQ Power The F-CELL models on display at the IAA embody the current Mercedes-Benz design philosophy of Sensual Purity. The design premises include features that emphasize the special status in general and within the GLC family in particular. These design premises are the formal on-road attributes and the technical modifications to the exterior and interior as well as the control and display concept. Blue touches on the radiator grille and light-alloy wheels, side skirts and rear bumper on the one hand, as well as classy style wraps with F-CELL inscription on the other, provide a clearly visible indication of the fuel-cell drive. Specifically styled bumpers, with an enlarged air inlet at the front, as well as aerodynamically optimized 20-inch wheels are the hallmarks of the vehicles on show at the IAA. The interior impresses with its high-grade look & feel and flowing forms as a reinterpretation of contemporary luxury. The center console features elegant trim with flowing lines exuding unique exclusivity in a piano-lacquer look or versatile modern wood surfaces.

Precision-styled details and the choice of authentic materials by using open-pore wood as trim and a high proportion of wool and linen for the fabric covers, make for an agreeable ambience while contributing to the classy overall impression of the interior.

The cockpit will be further enhanced by the instrument cluster in the form of a full display with 12.3-inch diagonal. Information from the COMAND system is presented on the 10.25-inch central display. The menus and indicators on the Daimler Communications, 70546 Stuttgart, Germany Mercedes-Benz – A Daimler Brand displays are geared to the functionality of the combined fuel-cell/battery powertrain. The new-type design style clearly differentiates the fuel-cell vehicle from the conventional GLC. New in the GLC F-CELL is the multifunction touchpad with handwriting recognition, which celebrates its world debut at the IAA in the unveiled preproduction vehicles. This newly developed feature allows telematics functions to be controlled by single- or multi-finger gestures (so-called Multitouch). The touchpad thus offers a full-function and innovative input option over and above LINGUATRONIC in combination with COMAND. The touchpad also makes it possible to enter letters, numbers and special characters by means of handwriting. Further control options are offered by Touch Control buttons on the left and right of the steering wheel as well as by voice control. Timed to perfection: on the road to series production

Daimler is systematically working to prepare for series production of the Mercedes-Benz GLC F-CELL. With the current test fleet, the Mercedes-Benz engineers are taking the final key steps on the road to production start-up. Market-specific sales concepts, including a rental model, are being evaluated at present. Like the conventionally powered GLC, this family-friendly SUV of high everyday practicality will be produced in Bremen. During development and production of the innovative fuel-cell drive, Daimler is able to call upon its global competence network. The centerpiece of the technology, the fuel-cell stack, was developed in Vancouver, Canada, together with partner Ford in the Automotive Fuel Cell Cooperation (AFCC) joint venture. Production takes place directly nearby at Mercedes-Benz Fuel Cell (MBFC). The entire fuel-cell unit and the hydrogen storage system were developed by the Daimler subsidiary NuCellSys in Kirchheim/Nabern in Baden-Württemberg. The Daimler parent plant in Untertürkheim is responsible for fuel-cell system assembly, also in Nabern. The hydrogen tank system, consisting of carbon-fiber-encased tanks, is produced at Daimler’s Mannheim plant, while the lithium-ion battery comes from the wholly owned Daimler subsidiary ACCUMOTIVE in Kamenz, Saxony.

Infrastructure is key A nationwide infrastructure is essential for the success of electric mobility. The spread of both charging stations and hydrogen filling stations is proceeding apace around the world. Whether at home, at work, on the road or when shopping  there are various ways to supply electric vehicles with power. Also when it comes to H2 infrastructure, progress is constantly being made. Together with its partners in the H2 Mobility joint venture, Daimler has already drawn up a concrete action plan. The network of H2 filling stations is scheduled to reach 100 by the end of next year.

By 2023, there will be a network of up to 400 hydrogen filling stations. Similar infrastructure projects are being promoted in Europe, the USA and Japan. Systematic approach: Daimler opts for electric mobility with fuel cell It all began back in the 1980s, when Daimler researchers turned their attention to cold combustion. In 1994, Mercedes-Benz unveiled the first fuel-cell vehicle to the global public – the NECAR 1. Many further vehicles followed, including the A-Class F-CELL fleet. In 2011, special attention focused on the F-CELL World Drive, the first round-the-world journey in fuel-cell vehicles. In 2015, the F 015 Luxury in Motion concept car presented an F-CELL plug-in hybrid drive system, designed for 1,100 kilometers of zero emissions motoring. To date, fuel-cell vehicles from Mercedes-Benz, including the B-Class F-CELL and the Citaro FuelCELL Hybrid urban bus, have together covered over eighteen million kilometers, thereby demonstrating the maturity of the powertrain concept. The next technological advance is now imminent: the GLC F-CELL.

The Mercedes-Benz GLC F-CELL will celebrate its World Premiere at the 2017 Frankfurt International Auto Show in September, and will go on sale in the U.S. by the end of 2019.

Technical data of preproduction vehicles (IAA) CO2 emissions: 0 g/km
H2 range in Hybrid mode (NEDC): 437* km
Battery-electric range in Battery mode (NEDC) 49 km
Drive system: Electric motor
Battery: Lithium-ion
Fuel cell: PEM (polymer electrolyte fuel cell)
Rated output: 197 hp
Max. torque: 258 lb-ft
Top speed: 99 mph (electronically limited)
H2 tank capacity: 4.4 kg (usable for SAE J2601, 2014 or new)
Battery capacity (gross/net): 13.8 kWh /9.3 kWh

Daimler and Qualcomm Announce Strategic Collaboration on Connected Car Technologies


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Qualcomm Technologies and Daimler AG have announced a strategic collaboration focused on pioneering innovation in the connected car. In the first phase of the collaboration, the companies will focus on transforming future vehicles with mobile technologies that enhance in-car experiences and vehicle performance such as 3G/4G connectivity, wireless charging technology for in-vehicle use and implementation of the Qualcomm Halo™ Wireless Electric Vehicle Charging (WEVC) technology. In addition, the companies are jointly assessing the application of Qualcomm Technology’s newly developed Automotive Solutions.

Qualcomm Technologies is collaborating with Daimler on its Wireless Power Transfer 2.0 high performance program for electric vehicles. The Qualcomm Halo™ WEVC technology provides high performance and high power in a small vehicle package that could allow Daimler customers to charge their electric vehicles (EV) and plug-in hybrid EVs without ever having to plug them in. In addition, Qualcomm® WiPower™ technology enables consumer electronics to charge wirelessly in-vehicle.

“It’s important that we remain on the cutting edge of technology and continue to deliver unparalleled experiences to our customers,” says Prof. Dr. Thomas Weber, Member of the Board of Management of Daimler AG responsible for Group Research and Mercedes-Benz Cars Development. “With this in mind, we are eager to jointly explore possible fields of future cooperation with an internationally leading tech firm like Qualcomm.”

Qualcomm is helping the automotive industry create an entirely new landscape for communication, convenience, energy efficiency, infotainment and safety through its Qualcomm® Snapdragon™ Automotive Solutions, while Daimler has a history of producing vehicles that embody these concepts. Mercedes-Benz customers have come to expect vehicles equipped with numerous intelligent systems and sensors that enhance safety, convenience and comfort. Together, the companies intend to combine automotive expertise to advance the connected car industry by delivering intelligently connected vehicles of the future that drive emission-free.

“Our work with Daimler AG is a natural extension of the sponsorship we have with the MERCEDES AMG PETRONAS Formula One team as our work in motorsports cultivates the innovation and advancements seen in the auto space,” said Derek Aberle, president of Qualcomm Incorporated. “The automobile has become a mobile platform and an extension of always-on connectivity, and as such, we’re utilizing our expertise as the leader in mobile technology to deliver in-car experiences comparable to the ease and convenience of smartphones.”

For more information on Qualcomm Technologies’ Automotive Solutions please visit: https://www.qualcomm.com/products/automotive

Source: Qualcomm

An electrically powered, automated and fully interconnected van from Mercedes-Benz Vans revolutionises last-mile delivery services

  • Mercedes-Benz Vision Van - Exterior

    Mercedes-Benz Vision Van – Exterior

    Mercedes-Benz Vision Van – Interior

    Mercedes-Benz Vision Van – Interior

    Van as an integrated concept in a completely digitally connected supply chain on the last mile of the delivery process

  • Fully automated cargo space, integrated delivery drones, unique communication between vehicle and its surroundings
  • Local emission-free and virtually silent delivery
  • Intelligence of a cutting-edge logistics centre integrated in a van
  • Integrated concept opens up new options for same-day and time-definite parcel delivery
  • Spectacular design provides an idea of future generations of vans
  • Efficiency gains in delivery operations of up to 50 percent

 

The Vision Van from Mercedes-Benz Vans is a revolutionary van study for the urban environment. As an integrated system, the vehicle merges a number of innovative technologies for last-mile delivery operations and thus sets the standard of performance requirements and solutions for future generations of vans.

The Vision Van evolved as part of the strategic future initiative adVANce. With adVANce, Mercedes-Benz Vans is evolving from a mere van manufacturer into a supplier of holistic system solutions. The company is underscoring this strategy with the Vision Van as a visible manifestation of its innovative strength. The Vision Van boasts an unprecedented level of connectivity of information and technologies. It is the first van worldwide to serve as an integrated concept for a completely digitally connected process chain, from the goods distribution depot to the consignee.

The Vision Van features a fully automated cargo space, integrated drones for autonomous air deliveries and a state-of-the-art joystick control. Powered by a 75 kW electric drive system with a range of up to 270 km, deliveries with the Vision Van are locally emission-free. The electric drive system additionally guarantees that it will remain possible to operate the Vision Van in inner-city zones where the introduction of bans on vehicles with internal combustion engines is planned. The virtually silent electric drive system facilitates late deliveries in residential areas for the purposes of same-day delivery.

“With the Vision Van we are presenting the intelligent, clean and fully interconnected van of the future”, says Volker Mornhinweg, Head of Mercedes-Benz Vans. “The Vision Van integrates many concrete concepts for future delivery operations in the urban environment, such as a fully automatic cargo space, autonomously flying delivery drones and innovative communication features.”

Cloud-based control software meets optimum cargo hardware

The Vision Van merges numerous innovative technologies and serves as the central, intelligent element in a fully connected delivery chain. Innovative algorithms control order picking, the loading of packages, the fully automated cargo space management, route planning for the vehicle and the delivery drones. They also calculate ideal delivery routes for the package deliverer. Automatic order picking takes place at the logistics centre, for example, and consignments are loaded into special racking systems. Driverless handling vehicles load the racks by way of an automated one-shot loading process. The intelligent cargo space management system automatically transfers packages for manual delivery to the deliverer at the delivery destination by means of a package dispenser on board the vehicle. At the same time, the system supplies two drones, each with a payload capacity of two kilogrammes, with consignments for autonomous delivery within a radius of 10 km.

The combination of a cloud-based control software and optimum hardware yields substantial time and efficiency benefits and raises the quality and flexibility of delivery services in the urban environment to a new level. The delivery time per package and the vehicle’s curbside time are markedly reduced, for example. The vehicle also opens up new options for same-day and time-definite delivery. Convenience for the end customer is thus enhanced, and failed delivery attempts become an exception. One-shot loading, the automation technology in the cargo space and integration of the delivery drones all contribute to the described increases in efficiency. The technology also virtually rules out any false deliveries.

“With the Vision Van we are integrating the intelligence of a state-of-the-art logistics depot into a van”, Volker Mornhinweg points out. “We estimate that this vehicle would enable an increase in productivity of up to 50 percent in last-mile delivery services.”

Vehicle communicates with the driver and its surroundings

The futuristic design by Mercedes-Benz Vans provides a foretaste of future generations of vans. It fuses the vehicle’s intelligence, efficiency and connectivity in an unprecedented manner. The front design alone is enough to transport the beholder into the distant future. The face is defined by the extremely wide windscreen, which curves around to the sidewalls like a high-tech visor, the Black Panel radiator grille with integrated LED matrix via which the Vision Van communicates with its surroundings and the progressively designed LED headlamps. The sharp contours of these elements contrast with the vehicle’s smooth surfaces, engaging in a fascinating dialogue between passion/emotion and technology/functionality. The vehicle communicates with its surroundings via LED displays on the front and rear. Warnings appear when the delivery drones take off, when the vehicle stops or when the deliverer alights, for example.

Being pared down to a maximum level of functionality the interior design comes in a highly futuristic guise. The designers have done without a steering wheel, pedals and centre console in favour of drive-by-wire control by means of a joystick, thereby creating new design options. This results in a unique interior centring on intelligent communication between driver and vehicle. It has also been possible to move the driver’s seat further forward to enlarge the vehicle’s useful floor space.

The dashboard in the shape of a broadly sweeping arc is covered with a premium textile and extends across the entire front end. The entire surface of the arc is used to provide the driver with all the information he needs for his work. When the Vision Van is in stand-by mode, the arc appears as a continuous blue surface with a black colour gradient. When the vehicle is in operation, the arc lights up and shows a tachometer, route planning information and drone flight data, for example.

The vehicle also communicates with the driver via the cabin floor. By way of a special effect LED indicators shine in the stainless steel floor, signalling to the driver whether pedestrians or cyclists are approaching, for example. At the rear wall of the driver’s cabin are the package dispenser and the driver’s info terminal providing all the relevant information on the delivery process. This terminal serves as a means of communication between the Vision Van’s autonomously functioning system environment and the driver, who is able to concentrate fully on the manual delivery task at hand. It also performs the role of a central control unit to interlink the intelligent vehicle, the automated systems and the information relating to the delivery orders to be carried out.

At the same time, the interior concept also facilitates the driver’s work procedures. The omission of a steering wheel, pedals and centre console provides for freedom of movement in the driver’s cabin and ensures unimpeded entry into and exiting from the vehicle. The electric drive system does away with the need for a drive line, making it possible to provide the driver’s cab with a level floor. The on-board package dispenser spares the driver the time-consuming and strength-sapping task of searching for and resorting consignments in the cargo space. The driver is able to take receipt of packages at the dispenser in an ergonomically ideal position.

Please click here to see a video of the van in action> 

Source: Daimler

Mercedes-Benz offers new range of “connect me” services

Mercedes-Benz will introduce a new package of services in Europe under the name “Mercedes connect me” with the new C-Class Estate.

Under the umbrella brand “Mercedes me” Mercedes-Benz bundles all existing and future service offers – easily accessible and available at all times on a digital internet platform. The line-up can be accessed via a personalised Mercedes ID on the www.mercedes.me website.

Mercedes me,” launched at the Geneva Motor Show earlier this year, also includes the new “Mercedes connect me” services. The “Mercedes connect me” services can be used via a KOM module with its own SIM card integrated into the vehicle. The available services include accident, maintenance and breakdown management, among others. Likewise, customers can connect to their vehicle from anywhere and at any time via “Mercedes connect me“ and, among other things, retrieve the fill level of the tank or start, stop or programme the auxiliary heating system.

Mercedes-Benz emergency call system

In an accident this service automatically connects the occupants with the Mercedes-Benz Emergency Call Centre and sends the position and the condition of the vehicle to the rescue operations centre. It can then immediately dispatch a rescue vehicle. The system works automatically but can also be triggered manually.
The “Mercedes connect me” basic services comprise:

Accident management – after the Mercedes-Benz emergency call it connects to the Customer Assistance Center to make it possible to request additional optional aid in dealing with the accident, e.g. a tow truck.

Breakdown management – it provides technical assistance in the event of a breakdown. To this end it transmits the vehicle position and the condition of the vehicle to the Customer Assistance Center, which informs the Mercedes-Benz Service 24h. This allows the Mercedes-Benz Service 24h to provide fast and optimal help.

Maintenance management – the vehicle detects and reports pending maintenance need and sends the necessary data to the service outlet as the basis for preparing a service quote.

Telediagnosis – the vehicle detects the necessary replacement of diagnostics-capable wear parts and reports it to the dealer. The dealer contacts the customers to schedule a repair shop appointment. The previously transmitted data enables the repair shop to provide optimal assistance.

The “Live Traffic Information” service comprises:

Real-time traffic data from TomTom in conjunction with COMAND Online – three-year term, can be extended after the end of the term for a fee.

The optional Remote Online services (can also be used with a smartphone via www.connect.mercedes.me) comprise:

Vehicle position – allows determining the vehicle position, for example, if the vehicle was parked in an unfamiliar city. This makes it possible to conveniently find the vehicle with the help of a smartphone within a range of 1.5 kilometres.

Vehicle position finding – enables pinpointing the current position of a moving vehicle via GPS. The driver has a display in the vehicle and can deactivate the service at any time with a toll-free call to the Customer Assistance Center.

Geographic vehicle monitoring – displays where the vehicle is in an area previously defined on the map and informs the customer if the car leaves or enters this area. Just as in the case of vehicle position finding, the driver can deactivate the service at any time. (Expected availability from late 2014.)

Remote door locking and unlocking – allows locking or closing the vehicle doors remotely, for example, if the driver forgot to lock the vehicle. (Expected availability from late 2014.)

Remote access of vehicle status – vehicle data such as fuel gauge, state of charge, range and more can be accessed from home or while on the road.

Programming of the auxiliary heater – if the vehicle is equipped with auxiliary heating, all functions such as starting, switching off or programming of the timer can be controlled online via a smartphone.

For vehicles with electric drive – the Remote Online services are part of the standard specification and offer the additional functions “Programming of Charge Settings”, “Pre-Entry Climate Control” and “Route Planning”.

To view the Mercedes Me website for more information click here. 

Source: Mercedes-Benz via Telematics news

Mercedes-Benz launches ” Mercedes M “online service portal at Genena Motor Show

Mercedes-Benz launched its new “Mercedes me” service brand at the Geneva Motor Show.

Under this new umbrella brand, the Stuttgart-based premium automotive manufacturer is bundling all existing and future service offers, making them easily accessible at any time on a digital platform that is scheduled to go online in Summer 2014. “Mercedes me” is broken down into five areas – “move me”, “connect me”, “assist me”, “finance me” and “inspire me” – and takes into account all product-relevant areas such as the purchasing, financing and servicing of vehicles, as well as Daimler’s internationally acclaimed mobility services. In this way, “Mercedes me” allows all service and mobility areas to be integrated seamlessly and conveniently, thus raising the bar once again for individual customer care.

In the five areas – mobility, connectivity, service, financing, and inspiration – the new brand offers a comprehensive range of intelligent, forward-looking services.

Everything under one roof – the five pillars

“Mercedes move me” offers intelligent mobility solutions, regardless of whether or not users have a car. With moovel, car2go, car2go black and Park2gether, Daimler Mobility Services GmbH is working to offer people an impressive range of individual mobility services to choose from. In addition, strategic partnerships allow customers even greater choice – for instance with the smartphone-based taxi service MyTaxi, chauffeur service portal Blacklane or coach provider FlixBus. The premium rental service Mercedes-Benz Rent is a valuable addition to the range of services offered by “Mercedes move me”.

The services offered by “Mercedes connect me” allow customers to connect with their vehicle anytime and anywhere. The connectivity services include accident, maintenance and breakdown management as well as the Mercedes-Benz emergency call system and telediagnosis. Via “Remote Online”, customers know where they have parked their vehicle, whether the doors have been locked and how full the tank is. Even the stationary heater can be switched on via “Remote Online”. Mercedes-Benz apps also provide valuable information, while making individual mobility even more convenient.

“Mercedes assist me” offers a personal, customized service for Mercedes-Benz drivers at calculable service costs – anywhere and around the clock. This includes online access to customer service, including automated appointment booking functions. As well as this, all drivers can find and contact the Mercedes?Benz partner of their choice online.

“Mercedes finance me” offers customers tailor-made financial services relating to their vehicle and grants them easy access to the wide range of Daimler Financial Services – from flexible and attractive financing solutions to individual leasing offers and the right insurance for their ideal car.

“Mercedes inspire me” gives insight into Mercedes-Benz’s research and development activities and, at the same time, is far more than an information portal offering interesting stories about innovations, technologies and mobility. Rather, being part of a community allows customers to follow Mercedes-Benz’s innovative business concepts as they take shape. By interacting with experts from different areas, they can get involved in the development of new technologies and services early on and contribute their own ideas and suggestions.

“Mercedes me” is scheduled to begin in Summer 2014

“Mercedes me” is more than an online platform and is visualized across all communication channels. The brand’s offering will be accessible in Summer 2014 using a personalized Mercedes ID on www.mercedes.me. In future, customers are to have access to all individual Mercedes-Benz services from a single source. The website is available in German and English and is compatible with all mobile devices.

Source: Mercedes-Benz

Mercedes-Benz & Pebble collaborate on smart watch technology

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Intelligent connectivity: At CES Mercedes-Benz gives a glimpse of the future

 

  • Mercedes-Benz announces strategic partnership with Pebble Technology
  • Wearable device integration: enhanced vehicle diagnostic awareness and multisensory notifications
Stuttgart, Germany. Mercedes-Benz has announced a strategic partnership with Pebble Technology in the run-up to the 2014 International CES, the largest consumer electronics show in the world. These invaluable partnership gives Mercedes-Benz early access to some of the newest hardware and early releases of application programming interfaces (APIs) offered by the Silicon Valley-based company, allowing it to develop innovative integrated applications that pave the way for the future of in-vehicle use cases.
At its CES booth, Mercedes-Benz will demonstrate how an intelligently networked vehicle becomes a part of the “internet of things” – and what benefits this can have for the customer. For this proof of concept, the developers at Mercedes have reinvented the Digital DriveStyle app in order to allow it to communicate with Pebble smart watches.
 
Pebble: connect yourself to your car and never miss a beat
Pebble’s smart watch acts as a “second screen” for your smartphone. This revolutionary wearable device unlocks some interesting features for the connected car. For example, when away from their vehicle, Mercedes-Benz drivers can review important vehicle information at a glance like fuel level, door-lock status, and vehicle location using their Pebble smart watch, even when they are outside the vehicle. When hopping into their car, the companion Pebble smart watch app magically transforms, alerting its driver to real-time hazards through V2V technology like accidents, road construction, or stalled vehicles by vibrating the watch.  On top of this, users pairing their Pebble smart watch can customize the three watch buttons to activate their favourite Digital DriveStyle features like reporting hazards, auto-routing, Siri activation, remote-controlling media, or quickly showing nearby traffic conditions.
 
At the heart of innovation: Mercedes-Benz in Silicon Valley
Mercedes-Benz recognized 20 years ago that not just IT history but also the future of the automobile was being written in Silicon Valley, and was the first ever automobile manufacturer to open its own research facility at the home of innovation. In addition to creativity and invention, Silicon Valley mainly stands out on account of its unique culture of collaboration, involving short distances, networking, innovation and informal meetings. The physical proximity to companies such as Google, Apple and Facebook, as well as small, creative start-ups, allows Mercedes-Benz to integrate innovations into its vehicles quickly and in close cooperation with its partners, as well as to keep pace with the world of consumer electronics in terms of development cycles. The newly announced strategic partnership with Pebble Technology is further example of this culture of collaboration.
 
 
 Soucre: Daimler