Tag Archives: arqiva

Arqiva acquires 28GHz spectrum licence for 5G fixed wireless access in London

Arqiva, the leading UK communications infrastructure company, has today announced its acquisition of an additional 28GHz spectrum licence from intelligent managed services provider, Luminet.

The Region A licence for 2x 112MHz covers Central and Greater London and bolsters Arqiva’s existing nationwide spectrum band ownership.

The 28GHz spectrum band is the standard band used for 5G connectivity trials in the USA, Japan and South Korea focused on Fixed Wireless Access (FWA) – offering promise for future 5G implementations in the UK.

The next key milestone in 5G deployment will be March 2018 when the 3rd Generation Partnership Project (3GPP) completes Release 15. This will be the first standardisation of 5G, paving the way for FWA to be the first commercial release of 5G technology.

This commercialisation of 5G standards will allow vendors and operators to deploy at scale an ecosystem that spans from chip-set to network equipment on a global basis, therefore driving further economies of scale.

“5G connectivity is a highly debated topic, especially with regards to what it will deliver and by when. However, the FWA component is set for a head start thanks to the drive from major global fixed line and mobile operators as both a substitute and a companion to traditional fibre services. 3GPP certification is critical to achieving global acceptance.

“5G FWA is an exciting opportunity to deliver true ultrafast broadband above 500Mbps to millions of households; this is especially relevant in the UK where so few households are connected by fibre to the home (FTTH) or fibre to the cabinet (FTTC). FWA has the ability to become a truly alternative technology to deliver fibre-like services.

“In purchasing this additional licence we are able to further our ambitions in this area, standing ourselves in good stead to deliver a compelling 5G FWA wholesale service to UK mobile and fixed operators across the country, and with even more capacity in Greater London.”

Arqiva is set to conduct the UK’s first 5G FWA field trial, in partnership with Samsung, in London this summer. Using the 28GHz band, the trial will explore the possibilities of ultra-fast, high bandwidth connectivity via wireless technology rather than conventional wired services.

“The advent of 5G is set to be one of the most exciting digital developments of the decade, and we will be following Arqiva’s trial with interest.

“Divesting the spectrum was a strategic business decision for Luminet as we continue to build on our existing 400Sqkm London network and enhance our focus on wholesale for our intelligent GB connectivity and computing services.”

Source: Arqiva

Wireless Logic unlocks IoT for customers with Arqiva SIGFOX partnership

 

Wireless Logic M2M/IoT Managed Services Provider set to be first UK resewl-logoller of Arqiva’s SIGFOX network

 Arqiva, the UK’s leading communications infrastructure and media services company, has today announced a new partnership with machine-to-machine (M2M) solutions provider Wireless Logic.  The partnership, which will see Wireless Logic become Arqiva’s first UK reseller of SIGFOX low power, wide area connectivity, represents another step in Arqiva’s journey of enabling organisations to unlock the promise of the Internet of Things (IoT).

arqiva

Under the terms of the partnership agreement, Arqiva and Wireless Logic will work together to introduce SIGFOX connectivity and solutions to Wireless Logic’s extensive customer base, as a further enhancement to its award-winning existing portfolio of connectivity and IoT offerings.

SIGFOX connectivity helps remove the barriers to large scale rollouts by delivering low cost, low power connectivity for IoT devices.  Integrating this capability into the Wireless Logic offering opens up a wealth of new opportunities for businesses who previously deemed IoT solutions or services too costly or technically unviable to launch.

Jon-Paul Clarke, Business Development Director at Wireless Logic, said: “We are delighted to add the capabilities of Arqiva’s SIGFOX network to the Wireless Logic communications portfolio. This new addition to our service offering will complement our existing offerings and continue to deliver compelling propositions and value-added services to new and existing customers.”

With access to over 30 Mobile Network Operators (MNOs) and satellite carriers, as well as Arqiva SIGFOX connectivity, Wireless Logic offers a complete range of platform solutions to organisations seeking one or multiple networks with a suite of managed services to deliver resilient and secure M2M communications.

Sean Weir, Director Smart & M2M at Arqiva, said: “The Internet of Things holds vast potential for businesses looking to leverage the benefits hyper-connectivity has to offer, and we’re looking forward to seeing the market go from strength to strength. What we’ve seen so far however is that IoT clearly needs a far-reaching, low power wide area network to operate across to make this happen – just like the one we’re providing.”

Weir continued: “Wireless Logic has a strong portfolio of customers across multiple verticals, all using IoT in different ways, and we’re thrilled to be partnering with them to deliver even more IoT possibilities through our SIGFOX technology.”

 The Arqiva SIGFOX network is already accessible by 30 per cent of the UK population across 11 major cities and 54 towns, including Birmingham, Bristol, Leeds, Leicester, Liverpool, London, Manchester and Sheffield.

Source: Wireless Logic

Vodafone, O2 look to speed up UK 4G rollout with Arqiva deal

Vodafone and O2 in the UK, which already work in partnership to avoid site duplication for their respective base station deployments, have entered into a ten-year deal with infrastructure company Arqiva. The immediate aim seems faster expansion of the two firms’ 4G footprints as they try to catch up with market leader EE.

Malcolm Collins, managing director of Cornerstone Telecommunications Infrastructure Ltd (CTIL) – the Vodafone/O2 network consolidation partnership formed in 2012 – welcomed the deal.

“The vast network of Arqiva’s sites across the UK is a core component of facilitating this consolidation for the mobile network operators,” he said. “This particularly offers us the opportunity to get the right site, at the right location, which will assist in driving better coverage, capacity and network speeds across cities, towns and rural locations for Vodafone and Telefonica UK customers.”

According to the press release, Arqiva will provide CTIL support on network consolidation and 4G deployment across the UK.

“Working in partnership with CTIL we are supporting the provision of the core footprint for the future of 4G in the UK,” said Nicolas Ott, Arqiva’s managing director of telecoms. “As 4G continues its rapid uptake allowing consumers to enjoy a richer array of content on mobile devices, it is imperative that the infrastructure is in place to support this growth.”

Source: Mobile World Live

Arqiva partners with Sigfox to build UK network dedicated to the IoT network

Arqiva are building a UK network dedicated to the Internet of Things

 

Arqiva’s  investment will also connect the UK to SIGFOX’s global IoT network, strengthening their position as a leading provider of machine-to-machine connectivity services

We are building and running a national Internet of Things (IoT) network, starting with 10 of the UK’s largest cities.  

Arqiva are building and running a national Internet of Things (IoT) network, starting with 10 of the UK’s largest cities. To enable this they have partnered with SIGFOX, a pioneer in cost-effective, energy-efficient Internet of Things (IoT) connectivity.The new network, which will use SIGFOX technology and connect the UK to the SIGFOX global IoT network, will unlock substantial economic benefits and support innovative new services for smarter homes and cities.

SIGFOX’s ultra-narrowband technology is particularly suited to connecting objects over long distances where a long battery life and low cost are required. By becoming the SIGFOX Network Operator in the UK, Arqiva have strengthened their  position as a leading provider of machine-to-machine connectivity services.

Arqiva’s Managing Director of Smart Metering and Machine-to-Machine solutions, Wendy McMillan, said:

“Arqiva has the unique breadth of capabilities needed to meet evolving machine-to-machine connectivity requirements across the UK. We already run satellite, WiFi, and long-range radio networks, providing full managed services where required. Our smart metering communications service, connecting 10 million homes using long-range radio technology, will be one of the UK’s largest machine-to-machine deployments.”

“Our partnership with SIGFOX, and the new dedicated Internet of Things network we are building, will provide nationwide low-power connectivity for the first time. Low-power consumption allows batteries and equipment to last longer, avoiding the cost and inconvenience of replacing devices. This massively expands the range of devices that can be connected, increasing the benefits to consumers and businesses alike.”

Hundreds of on-going SIGFOX partner projects are able to take advantage of the network’s integrated global distribution channel, allowing the same device to operate in any country where SIGFOX is deployed. SIGFOX networks are currently deployed in France, the Netherlands and Spain, as well as in several cities in other countries, including Moscow, and Munich. Many major international businesses are already customers.

Rodolphe Baronnet-Frugès, Vice President Network and Business Development of SIGFOX, commented:

“The UK has an active, fast-growing Internet of Things market, and our partnership with Arqiva is a significant part of SIGFOX’s plan to establish a global cellular network dedicated to the IoT. According to some forecasts, there will be 50 billion connected devices worldwide by 2020, but for this to become a reality, both cost and energy use will have to come down. That’s the solution SIGFOX offers, and we’re proud that Arqiva is bringing it to the UK.”

The dedicated IoT network will be rolled out nationwide, starting with ten major UK cities:

  • Birmingham
  • Bristol
  • Edinburgh
  • Glasgow
  • Leeds
  • Leicester
  • Liverpool
  • London
  • Manchester
  • Sheffield

Source: Arqiva

Shopping for a WiFi future

WiFi’s role must be considered by retailers in their future strategies in order to engage successfully with their customers.

Increasing numbers of shoppers use their mobile devices while shopping Increasing numbers of shoppers use their mobile devices while shopping

The UK’s High Streets are under pressure and February’s warning from CRR boss Professor Joshua Bamfield re-affirmed this, predicting that “the decline of high streets is accelerating”. Our research shows around 12,000 stores may close this year, an increase of 2,000 over 2013”. It’s a stark warning, but bucking the trend is a number of retailers who have chosen to embrace omnichannel strategies to integrate the success of their online sales with in-store experiences. Retailers take note.

Both John Lewis and House of Fraser have cited their omnichannel strategies for the success of the 2013 Christmas sales. The key to success is integrating their highly evolved and content driven websites, with their bricks and mortar stores. And

WiFi plays a crucial role

Where many consumers now use their mobile devices to ‘showroom’ and check for online deals and coupons, WiFi is playing an increasingly prevalent role for retailers. Lack of a mobile signal in some stores, costs of mobile data and WiFi-only tablets, mean many people will choose a store with free WiFi, and go on to make a purchase, over another, increasing competition on the high street. WiFi’s role must be considered by retailers in their future strategies to engage successfully with their customers.

Philip CongdonWith busy lives and 24/7 availability through connected-devices people don’t have the time to scour for the latest deals. Mobile lends itself to ‘productive shopping’; streamlining the process from curating product options, to negating the need to queue. Research commissioned by Quidco.com in 2013 found that men get bored of shopping in just 26 minutes, women in 2 hours. If retailers only have a limited window of opportunity to engage their customers and up-sell products from across the store, then creating the most engaging experience is paramount. In addition, according to Google, the average smartphone user checks their phone 150 times a day, 45% of those look at their phone during the in-store shopping process and 20% will change what they’re going to buy as a result.

Shoppers are craving more from their in-store experiences; they see the possibility to infuse the physical store with mobile and other connected technologies to offer product information, mitigate frustrations and personalise the experience.

Surprisingly, giving the plethora of practical implications in-store WiFi affords, three-quarters of UK retailers do not offer in-store WiFi and those that do, often do not clearly communicate the availability of the service. One supermarket to accept this growing trend is Waitrose. In January 2014 Waitrose announced it will be implementing WiFi throughout its stores this spring, enabling customers to browse its website and place orders. Another example is the Huddersfield’s Kingsgate shopping centre that now offers social WiFi throughout the shopping centre, providing personalised login pages that promote offers and communicates news.

Implementing free WiFi in-store and employing data analytics to understand shopping habits and trends in-store, can create the shoppers dream scenario. The retailer that utilises analytics can gain a deep, detailed visibility across the entire supply chain informing their decisions from promotions, to inventory, events, staffing and more. This rich data can provide a greater understanding of the customers’ behaviour both in-store and online; enabling retailers to be more proactive and timely in the targeting of their marketing to affect purchase decisions. Earlier this year in predictions for the advertising industry in 2014

Ashley Friedlein chief executive of Econsultancy, said:

“In 2014, technologies will start to improve for matching up the consumer journey from online to offline, allowing advertisers to target consumers based on their high street purchasing behaviour.”

It’s become clear, not only to consumers using everyday technology but to retailers too, that WiFi is the cornerstone of any engagement strategy. In understanding customers better, retailers will be able to serve them richer, targeted content that will ultimately support their purchasing decisions. Offer that engagement for free, and you also gain a loyal customer.

Source: Philip Congdon, WiFi & Small Cells Director, Arqiva

Arqiva and National Express West Midlands improve efficiency and safety across fleet

Arqiva renew contract to provide secure real-time communications for National Express

National Express West Midlands Control Room National Express West Midlands Control Room

The renewed managed service contract will provide NX West Midlands with the additional capability to monitor real-time communications across its fleet of over 1,500 buses, providing improved security and safety for bus drivers and a more efficient service for local residents.

The contract refresh will move the NX West Midlands bus fleet onto a new Ofcom spectrum frequency that will provide far greater call capacity across the system, enabling faster response times. We will also provide new features to enable NX West Midlands to monitor and quickly access voice recordings between its centralised dispatchers and drivers. In addition the new real time reporting tools will allow NX West Midlands to analyse and identify problems much quicker.

Martin Hancock, Development Director from National Express West Midlands, said:

“Reliable, secure driver commutations have become critical to our operations, working together in tandem with AVL (Automatic Vehicle Location), it gives us a complete 360 degree view of the entire service, and as a result, allows us to greatly improve its efficiency. The safety of our drivers and passengers is paramount and the improvements in call response time and voice recording features will provide them with additional security. We will always look at ways to future-proof our service and we pride ourselves on the innovations we implement.”

Our Director of Secure Solutions Paul Hellings, said:

“It’s not only the visible technology that provides a better service for passengers, but what happens behind-the-scenes. We have a long-standing relationship with National Express West Midlands – an organisation that has been incredibly forward-thinking in improving the communication across a fleet of 1,500 buses with an ultimate goal of providing even safer and more efficient passenger transport”.

We will migrate the large fleet of buses and dispatcher equipment on to the new Band III frequency (sub-band I). In addition Arqiva will deliver future-proofing via a new digital IP based core network and add additional resilience to the network via microwave links and UPS/battery backups.

Source: Arqiva

Arqiva technology helps get Canary Wharf Communicating

One of the UK’s busiest business districts, Canary Wharf, is using Arqiva’s InBuilding solution to enhance its facilities.

As one of the UK’s busiest business districts, Canary Wharf, is using our InBuilding solution to enhance the facilities it offers to meet the diverse needs of its business population. As one of the UK’s busiest business districts, Canary Wharf, is using our InBuilding solution to enhance the facilities it offers to meet the diverse needs of its business population.

Providing good mobile coverage

For many site owners, portraying the right lifestyle values plays just as crucial a role in attracting visitors as offering the right facilities. And with mobile phones an indispensable part of today’s lifestyle, providing good network coverage in and around your property is a must.

Making mobile a part of the service mix

Canary Wharf, a 97-acre estate situated in London’s Docklands, is no exception to this. The estate supports a working population of around 95,000 people. It is home to busy London Underground and Docklands Light Railway stations, as well as a thriving retail estate. Since many people arriving on site are business users, communications – especially mobile communications – are essential. Unsurprisingly, Canary Wharf recognised that adequate mobile phone coverage was an important part of its service to visitors and tenants.

Keeping people connected

Improving business efficiency is also an important objective. To cater for the needs of its retail tenants, the estate has a large underground trucking tunnel for deliveries. Drivers communicate with head office by mobile phone. However, the size and location of the tunnel meant that there was no mobile network coverage, leading to delays and inefficiency.

Taking communications underground

In 2000 Canary Wharf enlisted our help. Our active DAS solution (Distributed Antenna System) for both 2G and 3G traffic provides strong, amplified signals across large surface areas. This makes it ideal for a large site such as Canary Wharf as well as for the high-ceilinged truck tunnel. Five years later in 2005 Canary Wharf upgraded the system to provide 3G and to extend the InBuilding system across its latest shopping area.

Looking good

Canary Wharf also wanted to get coverage from as many operators as possible but felt that multiple antennas from different operators might have a negative impact on the aesthetics of the area. We market to all mobile operators and gave Canary Wharf the capability to offer coverage across all major networks from a single system. And because DAS antennas are specifically tailored for use in public places, they are designed to be unobtrusive – they can even be coloured to match the interior design of their surroundings.

Taking care of maintenance

Additionally, because we manage the system, the estate can enjoy the benefits of InBuilding without having to worry about maintenance concerns.

Our InBuilding system has enabled Canary Wharf to increase the services it offers to visitors and enhance its cutting-edge reputation. The active DAS in the truck tunnel has led to an improvement in business processes with fewer delays.

Darren Berrecloth explains:

“Now, if there is a problem, or a driver is lost, they can call the office and quickly get things sorted out”

Arqiva signs £625 million contract to provide smart metering communications service

Arqiva has signed the contract to provide the communications service for smart meters in Scotland and northern England.

• Smart metering communications network will support the mass rollout of smart meters and become part of Britain’s critical national infrastructure

• Proven technology will enable Government timetable and benefits to be achieved

Arqiva, the prime contractor, will invest in a new smart communications network and associated equipment. This will provide a private, secure and resilient communications service to support the mass rollout of smart meters from the end of 2015. Sensus will provide the smart metering communications technology for the new network. EDMI will deliver the communications hubs that will be needed to connect smart meters and In-Home Displays (IHDs) in each home.

The Government estimates smart metering will deliver around £7 billion in benefits to homes and businesses nationwide, and is an integral part of Britain’s digital and energy-efficient future. Communications technology plays a crucial role – smart meters depend on the two way communication of data so that consumers can benefit from more accurate billing as well as real-time information to put them in control of managing and saving energy.

John Cresswell, CEO, Arqiva, commented:

“Following the news a few weeks ago on preferred bidders, Arqiva is immensely proud to have won the tender to provide the smart metering communications service in Scotland and northern England. This reflects the strength of our proven solution and our exceptional track record in delivering and running critical national infrastructure. Smart meters are vital in empowering consumers to save energy and this is the first step in delivering an energy secure Britain.”

Arqiva’s solution, through successful UK trials, has demonstrated its suitability for deployment in rural and urban areas throughout Great Britain. The solution is based on Sensus technology that has been successfully deployed internationally in more than 16 million smart meters and devices. It is capable of supporting the evolution of smart services more broadly, and through trials has already proved to be an efficient means of building a smart utility network.

Sensus Chairman Lou D’Ambrosio commented:

“As a proud partner in the delivery of this communications service, Sensus is delighted to serve Great Britain with clean technology that will conserve resources, reduce energy costs and lower CO2 emissions. Sensus technology is flexible and interoperable and provides financial and societal benefits for utilities and consumers in Great Britain and beyond.”

Source: Arqiva

Arqiva’s high speed WiFi is a hit for Heathrow

Heathrow Airport is reaping the benefits of high-speed WiFi from Arqiva, the communications infrastructure and media services company. Europe’s biggest airport is now able to provide the fast, free internet access that its visitors expect – and it’s proving extremely popular with over 30,000 users per day!

During July, there were over one million sessions to Heathrow’s WiFi network, with over 30,000 passengers and visitors logging onto the service each day. Launched on 1 June, the WiFi service is available across all terminals and is free to the public for 45 minutes per day Heathrow Rewards members are given additional free access, being able to use the service for 90 minutes free per day. This compares favourably with Heathrow’s European hub competitors, Charles de Gaulle, Frankfurt and Schiphol who each offer between 15 and 60 minutes free WiFi.

“Providing free WiFi is very much about enhancing the experience for the 200,000 passengers who travel through Heathrow every day and almost two months in, we have certainly achieved that,” said Max Vialou-Clark, Retail Services Director, Heathrow. “We have had really positive feedback on Arqiva’s WiFi service. It means that we can keep passengers happy with great connectivity across the airport.

Max continued:

“We chose to work with Arqiva, due to their record of providing WiFi in airports, retail environments and hotels that is user-friendly, fast and reliable and we’ve been very impressed with the service and Arqiva’s flexible approach.”

Nicolas Ott, Managing Director, Telecoms at Arqiva, said: “Heathrow is one of the world’s busiest airports and we are thrilled to be delivering a world class WiFi service to its passengers and visitors. Everyone expects easy access to fast and reliable WiFi. We’ve used our previous experience at high footfall locations– airports, hotels and shopping centres – around the UK to provide the best possible experience throughout Heathrow’s five terminals.”

The roll-out of WiFi at Heathrow last month means that Arqiva now provides wireless internet services to over 158 million passengers (c.71% of passengers’ traffic) at the UK’s largest airports, cementing the company’s reputation as the market leader in the provision of airport WiFi, with services in operation at 32 UK airports and 56 airline lounges.

Source: Arqiva