Category Archives: Contactless Payment

Public transport: The future is happening now! Contactless/ticketless/cashless

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The covid-19 pandemic has imposed new measures, new rules and a whole new organization in our personal and professional lives. Trends that had been identified for the next 2 to 5 years have suddenly accelerated and become an unexpected reality for which we haven’t been fully prepared.

With the majority of the world’s population staying at home, public transport has been one of the most impacted sectors. Due to the lockdown measures that have been put in place around the globe, transport operators have seen a drastic reduction in the numbers of passengers, and, in order to protect their drivers and their customers, they have also had to rethink the sales of tickets on board.

The rise of contactless

Since the beginning of the pandemic, contactless technology has seen its adoption rate accelerating very rapidly. More and more people are now choosing contactless payment when shopping to avoid paying with cash or having to enter a pin code on a terminal.

This trend is also extending to sectors outside of retail and in particular in public transport where users are expecting to purchase and validate their tickets without having to use a vending machine and exchanging cash with drivers. They, however, want a simple solution and be able to use what they already have in their pocket, typically their phone or contactless credit card.

Paragon ID’s contactless on board sales solution

Paragon ID with their sister company airweb and partners Wizway are experienced in implementing mobile ticketing solutions based on diverse technologies including QR codes, NFC, HCE… We have also worked in partnership with Ingenico to develop an open payment solution.

Our 2 solutions – Open M-Ticketing and Open Tap and Pay – bring the answer to a fast and easy implementation of contactless on board sales within your network.

  • Open M-Ticketing: Our mobile app and dynamic QR code system provides a highly adaptable digital ticketing solution with fast implementation.
  • Open Tap and Pay: Developed in partnership with Ingenico, our new validator is compatible with traditional ticketing solutions (contactless tickets, smartcards) and contactless payment via credit card or smartphone (applepay, googlepay…) offering flexibility and a great experience to customers who can choose their means of payment.For a quick answer to the covid crisis and the challenges around de-confinement measures, we also offer a transition solution with autonomous terminals allowing a rapid deployment of payment by contactless credit card.

More than 30 cities are already equipped with our contactless on-board sales solutions, bringing an improved customer experience and safety to their staff and users.

Source: Paragon

Mobile contactless payments hits £370 million in first half of 2017

Contactless spend has now reached £9 billion across the same period. In comparison contactless payments hit the £10 billion mark for the whole of 2016

Mobile contactless transactions have topped £370 million in the first six months of 2017, a 336 per cent year-on-year surge.

This is according to debit and credit payment processor Worldpay. In the UK contactless spend has now reached £9 billion across the same period. In comparison contactless payments hit the £10 billion mark for the whole of 2016.

Contributing to the numbers was the launch of Apple Pay in 2015 and further fuelled by Android Pay in 2016, followed by Samsung Pay in May.

According to Worldpay contactless payments “has begun to gain widespread acceptance beyond early adopters”.

Monthly spending on mobile devices has risen 57 per cent in the last six months, £46 million was spent in January which rose to £74 million in June.

Spending on all forms of contactless systems now accounts for 38 per cent of all non-cash transactions in the UK.

Cutting up cards

Worldpay UK chief marketing officer James Frost (pictured) said: “Mobile spending has shaken off the novelty tag, and is breaking its own spending records virtually every month.

“Granted there’s still some way to go before we start cutting up our cards and chucking away our wallets, but it’s easy to see why everyone from start-ups to tech giants is eager to have a stake in the technology.

“We’re now seeing pockets of incredible growth in mobile adoption right across the country with the South East of England accounting for 15 per cent of total spend and the North West making up 10 per cent.”

Source: Mobile News

moovel Powers Landmark Mobile Smart Card Account Management Platform

moovel

Hop Fastpass™, powered by moovel, provides Portland-area riders with the ease of tap-and-pay contactless technology that can be conveniently managed from a smartphone

moovel North America, the leading provider of public transit mobile ticketing and fare validation solutions, today announced the availability of Hop Fastpass™, a mobile smart card account management system that allows transit riders in the Portland-Vancouver region to use contactless, cloud-based payment technology to pay for trips on TriMet and C-TRAN buses, Portland Streetcar, MAX Light Rail, WES Commuter Rail and C-TRAN Vine.

Hop Fastpass is the second mobile smart card account management platform in the country, and the first on the West Coast. Both were created by moovel and combine the power of mobile account management with contactless payment technology. Riders can reload their Hop Fastpass cards from their mobile device and enjoy the benefits of mobile digital account management, such as daily and monthly fare capping, stored value, auto-load, and loss prevention. moovel technology also powers the Hop Inspector application system, which enables transit police and fare inspectors to instantly confirm mobile ticket and Hop card payments.

“TriMet is committed to ensuring the best user experience for all our riders, whether they are taking the streetcar, train, or bus. Hop Fastpass makes it faster and easier to use transit by simply tapping every time a rider boards,” said Tim McHugh, chief information officer at TriMet. “We’re excited to continue our relationship with moovel and look to build on the great success we have already achieved together.”

Hop Fastpass users will enjoy the following smart card account management benefits:

  • Daily and monthly ride savings (fare capping) – Riders get the savings of a day or month pass without the upfront cost with automatic fare caps. Once they use the Hop card or smartphone app for two trips—more than 2½ hours apart—in one day and earn a day pass, the rest of that day’s rides are free. When riders reach the cost of a month pass, the rest of the rides that month are free.
  • Auto-Load & Mobile Purchasing Capabilities – Passengers can load value or schedule automated stored value top-ups on their moovel powered Hop Fastpass App, the Hop Fastpass website, or the Hop Fastpass hotline. Payment options are also available at more than 100 retail locations. In the spring of 2018, Hop Fastpass cards and reloading will be available in more than 500 retail outlets.
  • Loss Prevention & Account Management – Hop Fastpass users can log into the Hop Fastpass app or website to manage multiple cards at-a-glance for their family or a group, see trip and transaction history and deactivate/reactivate a lost or stolen card.
  • Closed and Open Loop Payment Enablement – Hop Fastpass riders simply tap their card to a fare reader every time they board or transfer to draw from closed loop stored value. Coming soon, riders can also pay their fare with Android Pay, Samsung Pay and Apple Pay directly from their smartphone.
  • Fare Inspection – moovel’s Hop Inspector system allows fare inspection personnel and transit police to verify a rider’s valid fare payment using Hop Fastpass cards, smartphone with mobile wallets connected to bank cards, QR codes from the TriMet Tickets app and limited use Hop tickets.

“I am proud of moovel’s accomplishment as the first- and second- to market with mobile smart card account management technology for public transit. Hop Fastpass combines the power of our award-winning mobile ticketing app with advanced tap-and-pay contactless technology,” said Nat Parker, CEO of moovel North America. “Fare systems must evolve alongside rider preferences and technology innovation. Our devotion to both is why riders around the world use moovel apps to book and pay for one mobility service every two seconds.”

Hop Fastpass is the most recent technology innovation amongst the long time public-private transit innovation partners. In 2012, moovel built the TriMet Tickets app, which won an AdWheel award in 2014 from the American Public Transit Association.

About TriMet
TriMet provides bus, light rail and commuter rail service in the Portland, Oregon region. Our transportation options connect people with their community, while easing traffic congestion and reducing air pollution — making our region a better place to live.

About moovel N.A.
moovel N.A. LLC, a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. moovel is the leading North American provider of mobile ticketing applications that allow riders to book and pay for public transit tickets via their smartphone. Led by CEO Nat Parker, moovel is headquartered in Portland, OR. For more information, please visit www.moovel-transit.com/en.

About moovel N.A.
moovel N.A. LLC, a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. moovel is the leading North American provider of mobile ticketing applications that allow riders to book and pay for public transit tickets via their smartphone. Led by CEO Nat Parker, moovel is headquartered in Portland, OR. For more information, please visit www.moovel-transit.com/en.

moovel Group GmbH, was founded by Daimler AG, the maker of Mercedes-Benz, with the global mission to find solutions for the disconnected and ever-changing state of urban transportation and to discover how new technologies will affect the way we’ll move tomorrow. Being a part of Daimler Financial Services AG, moovel Group GmbH is headquartered in Stuttgart, Germany, and led by Global CEO Jörg Lamparter. For more information, please visit www.moovel-group.com.

Source: Moovel

Rio de Janeiro launches Gemalto contactless transport ticketing wristband

 Pioneering initiative by RioCard simplifies payments and improves public transportation

Gemalto  the world leader in digital security have announced a collaboration with RioCard, Rio de Janeiro’s public transportation ticketing operator, to implement contactless transport ticket wristbands. When fully implemented, the solution will simplify secure payments and improve convenience ensuring smoother travel in any mode of transportation (bus, ferry, subway and train) for more than 10 million residents[1] and visitors to Brazil’s second largest city.With Brazil and Rio de Janeiro preparing to host the most important sport events in the world, the RioCard contactless transport wristbands are one of the major innovations being introduced to improve the infrastructure in preparation for 500,000 expected foreign visitors[2]. With a simple wave of their wristband near the contactless readers already deployed throughout the city, the solution is expected to increase use of public transportation, transactions speed and simplify travel logistics, building a foundation for simple and secure contactless payments long after the event fanfare concludes.

Gemalto is supplying RioCard with its waterproof Celego Contactless wristband and its Celego Contactless Sticker both embedded with a contactless chip from Gemalto and certified by Visa and MasterCard enabling all the secure functionalities of traditional contactless EMV cards. Contactless transit cards were first adopted by RioCard in Rio de Janeiro in 2003 and they are now a part of daily life for millions of users.

“The new RioCard wristbands support our goal to create a more convenient and secure travel experience for all residents and visitors to Rio de Janeiro,” said Cassiano Rusycki, CEO, RioCard. “The success of recent contactless projects with Gemalto, like the Lille project in France and Visa’s wearable wristband in Brazil have motivated this solution which builds a technological legacy enabling streamlined transportation and improved peace of mind for travelers.”  

“Gemalto’s expertise in implementing contactless payment systems has allowed us to stay ahead of the curve in delivering successful wearable and sticker solutions,” said Rodrigo Serna, President for the Americas at Gemalto. “Gemalto has worked with RioCard implementing a pilot program in 2013 that leveraged its NFC SIM card technology, allowing people to use their mobile phones as RioCard contactless transit cards. Together, RioCard and Gemalto are at the forefront of the wearable payment trend which is expected to grow more than six-fold reaching 126 million devices by 2019[3].

[1] http://www.citymayors.com/statistics/largest-cities-population-125.html

[2] http://www.ritz-g5.com/brazil-expects-tourism-boost-from-olympics-2016/

[3] http://www.idc.com/getdoc.jsp?containerId=prUS25519615

Source: Gemalto