Secure operational messaging solutions for TETRA radios

“SmartChat was designed to improve overall situational awareness for mission critical users. For these users, their next action is often dependent on the information they have to hand. By sharing data as widely as possible, in a simple user interface, the application seamlessly joins smartphone, control room and TETRA radio users”.

This improves operational efficiency and supports staff safety.

JON COSSINS, PRODUCT MANAGER AT SEPURA

Using chat-based messaging to support voice communications means it is easier to share complex or hard to remember information such as an address or a specific location, a car registration or a maintenance part. Messages are stored on the device and available for reference when required.

Similarly images can be shared and used for reference during operations; for instance the image of a missing person sent to rescue teams; an image of a burst water pipe sent to maintenance teams, or an image of a missing part sent to the purchasing team to allow a repair to be completed.

By using the secure TETRA network, SmartChat ensures crucial information is received by users even when the broadband coverage is poor – this is frequently the case in large buildings, underground locations or remote spots.

SmartChat enables text and image-based information to be shared to field officers using either TETRA radios or smart devices, without risking security by using commercial messaging applications.

“We are seeing an increase in the number of smartphone users in the commercial and mission critical environment, but these users are unable to share information with front line users of TETRA radios.

This is as relevant in critical national infrastructure such as transport and utilities as it is in public safety. SmartChat is a powerful solution to support these organisations; using the benefits of a secure TETRA platform and ensuring that voice channels are kept free for emergency communications”.

PETER HUDSON, CHIEF TECHNOLOGY OFFICER AT SEPURA

SmartChat

SECURE SMARTPHONE AND TETRA MESSAGING FOR PUBLIC SAFETY

  • Productive messaging across operational teams
  • Self-hosted and secure without reliance on commercial clouds
  • Flexible integration to IT systems and data sources
  • Forward critical messages to radios across TETRA networks

Source: Sepura

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About Tim Cosgrove

Tim Cosgrove heads two technology companies Co-Star and Cloud-Star who supply 5G and4G LTE connectivity products to the ICT industry globally and are based at Harrogate in the UK. Working at the forefront of the mobile communications industry gives Tim a unique perspective on the latest emerging technologies that help to improve how businesses and people communicate and operate in the future. Tim is keen to share his insights and passion for the latest technologies through the Co-star blog. Please get in touch if you have any technology related news or press releases that you would like us to share.